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Update contact

Update contact updates one or more fields on the contact record in scope. Supports appending to or clearing existing field values. This action is available on contact-scoped triggers.

How it works​

  1. The automation reaches the step with a contact in scope
  2. The step updates the fields you configured with the values you provide
  3. The contact record is updated in the CRM
  4. The automation continues to the next step

Set up the action​

  1. Open the automation builder and add a new step
  2. Under Businesses, select Update contact
  3. Select the fields to update and provide values
tip

Use Add dynamic content to populate field values from previous steps. For multi-value fields, you can choose to append to existing values rather than replacing them.

Outputs​

This action produces no outputs available to downstream steps.