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Account Templates

Create reusable account configurations and apply them automatically to new accounts at scale

Actions overview

Actions are the steps your automation performs after a trigger fires — understand action categories, scope rules, and how to build effective workflows.

Activate a sales order

Learn how to use the Activate a sales order action to activate an existing sales order and begin fulfillment.

Activate express products

Learn how to use the Activate express products action to activate a specific express product for an account.

Activate product trials

Learn how to use the Activate product trials action to activate a product trial for an account.

Activate products

Learn how to use the Activate products action to activate a product for an account in an automation.

Add a note to the company

Learn how to use the Add a note to the company action to log a note on a company record in an automation.

Add a note to the contact

Learn how to use the Add a note to the contact action to log a note on a contact record in an automation.

Add account to Task Manager

Learn how to use the Add account to Task Manager action to activate Task Manager for an account so tasks can start generating.

Add contact to Kixie powerlist

Learn how to use the Add contact to Kixie powerlist action to add a contact to a Kixie powerlist for automated outreach calling.

Add tags to account

Learn how to use the Add tags to account action to label an account with one or more tags for segmentation, reporting, and downstream filtering.

Add tags to order

Learn how to use the Add tags to order action to label a sales order with one or more tags for tracking and filtering.

Add the account to a list

Learn how to use the Add the account to a list action to add an account to a named list during an automation run.

Analyze sentiment with AI

Learn how to use the Analyze sentiment with AI action to detect customer tone and branch your automation based on positive, neutral, or negative sentiment.

Apply account template

Learn how to use the Apply account template action to deploy an account template to the target account.

Approve a sales order

Learn how to use the Approve a sales order action to approve a pending sales order so it can proceed.

Archive a sales order

Learn how to use the Archive a sales order action to archive a sales order from active views.

Assign a sales team

Learn how to use the Assign a sales team action to randomly assign a salesperson from a selected team to an account.

Assign a salesperson

Learn how to use the Assign a salesperson action to assign a specific salesperson (or one chosen randomly from a pool) to an account.

Assign company owner

Learn how to use the Assign a company owner / salesperson action to set a team member as the owner of a CRM company record in an automation.

Assign contact owner

Learn how to use the Assign a contact owner / salesperson action to set a team member as the owner of a CRM contact record in an automation.

Automations overview

Learn the fundamentals of automations, how to create them, and understand triggers and workflows in Vendasta's platform.

Call an endpoint

Learn how to use the Call an endpoint action to call an internal or external API endpoint and use the response in later steps.

Categorize with AI

Learn how to use the Categorize with AI action to automatically classify text into categories you define, creating branching paths in your automation.

Charge an invoice

Learn how to use the Charge an invoice action to automatically collect payment on a specific invoice.

Close opportunity

Learn how to use the Close opportunity action to close a specific opportunity on an account.

Create a company

Learn how to use the Create a company action to create a new company record in your CRM.

Create a contact

Learn how to use the Create a contact action to create a new contact record in your CRM.

Create a custom object

Learn how to use the Create a custom object action to create a new custom object record in your CRM.

Create a proposal

Learn how to use the Create a proposal action to automatically generate a sales proposal on an account.

Create a sales opportunity

Learn how to use the Create a sales opportunity action to create a CRM opportunity on an account with pipeline, stage, and custom field configuration.

Create a Snapshot Report

Learn how to use the Create a Snapshot Report action to generate a Snapshot Report for an account or company.

Create a user from a contact

Learn how to use the Create a user from a contact action to create a Business App user from an existing CRM contact.

CRM file upload

Upload files to CRM and see auto-generated summaries to improve discoverability.

Data expressions in automations

Learn how to use data expressions to extract and transform data between automation steps, enabling dynamic workflows that pass information from one step to the next.

Deactivate products

Learn how to use the Deactivate products action to deactivate one or more products for an account.

Finalize an invoice

Learn how to use the Finalize an invoice action to lock a draft invoice for payment collection.

Find company

Learn how to use the Find company action to search for an existing CRM company by field criteria and bring it into scope for downstream steps.

Find contact

Learn how to use the Find contact action to search for an existing CRM contact by field criteria and bring it into scope for downstream steps.

Find custom object

Learn how to use the Find custom object action to search for an existing custom object record by field criteria and bring it into scope for downstream steps.

Format text

Learn how to use the Format text action to transform a text value using formatting rules before passing it to another step.

Get an opportunity

Learn how to use the Get an opportunity action to retrieve an opportunity and bring it into scope for downstream steps.

Get company from contact

Learn how to use the Get company from contact action to retrieve the company linked to the contact in scope.

Get contact from company

Learn how to use the Get contact from company action to retrieve a contact linked to the company in scope.

Get my team member

Learn how to use the Get my team member action to retrieve a specific team member for use in later automation steps.

Get open opportunities

Learn how to use the Get open opportunities action to retrieve all open opportunities on an account.

Get order data

Learn how to use the Get order data action to retrieve sales order data and bring it into scope.

Get the associated company

Learn how to use the Get the associated company action to bring a company record into scope from an account-scoped trigger.

Groups and Action Sets

Group steps, save action sets, and integrate AI employees to build reusable automation patterns across your workflows.

Log activity and hotness rating

Learn how to use the Log activity and hotness rating action to log a business activity and raise the account's hotness rating.

Logic & flow control

Control how your automation flows — branch with if/else, pause with delays, jump between steps, and end automations early.

Modify custom account data

Learn how to use the Modify custom account data action to write or update custom data fields on an account.

Modify custom user data

Learn how to use the Modify custom user data action to write or update custom data fields on a user.

Navigating the automation canvas

Use the automation editor's canvas tools — step search, step references, and the minimap — to find your way around long or complex workflows.

Notify a digital agent

Learn how to use the Notify a digital agent action to send in-app and email notifications to a fulfillment agent in an automation.

Notify a salesperson

Learn how to use the Notify a salesperson action to send in-app and email notifications to salespeople assigned to an account.

Notify a user

Learn how to use the Notify a user action to send in-app and email notifications to one or more users in an automation.

Notify all account users

Learn how to use the Notify all account users action to send in-app and email notifications to every user on the account.

Query opportunities

Learn how to use the Query opportunities action to search for opportunities based on filter criteria.

Remove tags from account

Learn how to use the Remove tags from account action to strip one or more tags from an account to keep segmentation accurate as accounts progress through stages.

Remove tags from order

Learn how to use the Remove tags from order action to strip one or more tags from a sales order.

Remove the account from a list

Learn how to use the Remove the account from a list action to remove an account from a named list during an automation run.

Reopen opportunity

Learn how to use the Reopen opportunity action to return a previously closed opportunity to an active pipeline stage.

Send a Conversations message

Learn how to use the Send a Conversations message action to send a message to the account's Conversations inbox.

Send a coupon

Learn how to use the Send a coupon action to send a coupon or discount code to an account or contact.

Send a prompt to AI

Learn how to use the Send a prompt to AI action to send a text prompt to an AI model and use the response in later automation steps.

Send a public system message

Learn how to use the Send a public system message action to send a system message visible to everyone on the account.

Send a request to an AI employee

Learn how to use the Send a request to an AI employee action to send prompts to your AI employees and use their responses in automation workflows.

Send a review request

Learn how to use the Send a review request action to prompt a contact to leave a review on a connected platform.

Send a webhook

Learn how to use the Send a webhook action to send an HTTP POST request with custom data to an external URL.

Send an email to users

Learn how to use the Send an email to users action to send a one-off email to all users on an account.

Send an invoice

Learn how to use the Send an invoice action to email an invoice to the customer.

Set account lifecycle stage

Learn how to use the Set account lifecycle stage action to change an account's lifecycle stage to Lead, Prospect, or Customer.

Start a campaign for the account

Learn how to use the Start a campaign for the account action to enroll all users and contacts on an account in an email campaign.

Summarize with AI

Learn how to use the Summarize with AI action to automatically condense text into a short, readable summary you can use in later automation steps.

Time-based triggers

Learn how to set up automations that run on a schedule - daily, weekly, or monthly - using the On a schedule trigger.

Triggers overview

Triggers are the events that start your automations — understand trigger types, scoping, and how to choose the right trigger for your workflow.

Tutorial: Create a lead generation form

Step-by-step tutorial to build a lead generation form from the Lead generation template, add fields and sections, style with AI, connect automations, publish, and test.

Unassign salespeople

Learn how to use the Unassign salespeople action to remove all salesperson assignments from an account.

Update company

Learn how to use the Update company action to update fields on an existing CRM company record.

Update contact

Learn how to use the Update contact action to update fields on an existing CRM contact record.

Update custom object

Learn how to use the Update custom object action to update fields on a custom object record in your CRM.

Update opportunity stage

Learn how to use the Update opportunity stage action to move an opportunity to a different pipeline stage.