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An email activity is created or modified for a company

The An email activity is created or modified for a company trigger starts an automation whenever an email is logged on a company record or an existing email activity on that record is updated. Use this trigger to react to email correspondence at the company level — without any manual follow-up steps.

Trigger scope

This trigger operates at the company scope. Company, account, and contact actions are available downstream.

How it works

  1. An email activity is created on a company record, or an existing email activity on that record is modified.
  2. The company and its associated account are brought into scope.
  3. The email activity data — including subject, direction, and notes — becomes available as dynamic content.
  4. Downstream steps execute using the company, account, and email activity context.

Available data

OutputDescription
Email subjectThe subject line of the logged email activity
Email directionWhether the email was inbound or outbound
Activity notesNotes logged on the email activity
Activity dateThe date and time the email activity was created or last modified
Associated companyName, ID, and standard fields of the company the email is logged on

Standard company and account fields are also available to downstream steps via Add dynamic content.