Assign a salesperson
Assign a salesperson assigns a specific person — or one randomly chosen from a pool you define — as the salesperson on the account. Unlike Assign a sales team, you select individual people rather than a team. This action is available on account-scoped triggers.
How it works
- The automation reaches the Assign a salesperson step with an account in scope
- You provide one or more user IDs — either selected statically or passed via dynamic content
- If multiple people are selected, one is chosen at random
- That person is assigned as the salesperson on the account
- The automation continues to the next step
Set up the action
- Open the automation builder and add a new step
- Under Sales, select Assign a salesperson
- Configure the fields:
| Field | Required | Description |
|---|---|---|
| Salesperson | Yes | One or more people to assign. Select team members by name or use Add dynamic content to pass a user ID from a previous step. If multiple are selected, one is randomly chosen. |
| Should reassign | No | When enabled, replaces the account's current salesperson. When disabled (default), accounts that already have a salesperson are skipped. |
tip
Use Add dynamic content to pass a user ID from a Get my team member step or a webhook payload. This is especially useful in account templates where the salesperson isn't known at build time.
Outputs
This action produces no outputs available to downstream steps.
Tips
- Multiple selections result in random assignment — if you select three people, each automation run picks one at random. This gives informal load balancing across a custom pool.
- Accounts with an existing salesperson are skipped by default — enable Should reassign only when you intentionally want to overwrite the current assignment.
Related resources
- Actions overview — Browse all available actions
- Assign a sales team — Assign a random member from a whole team
- Unassign salespeople — Remove all salesperson assignments from an account
- Logic & flow control — If/else branches, delays, and jump steps
- Creating and configuring automations — Build and configure workflows