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Send an SMS message to a phone number

Send an SMS message to a phone number sends an SMS text message to any phone number you specify, including numbers not in your CRM. Use it to notify on-call staff, send alerts to external numbers, or reach people outside your contact list.

How it works​

  1. The automation reaches the step
  2. The step sends an SMS to the phone number you configured
  3. The automation continues to the next step

Set up the action​

  1. Open the automation builder and add a new step
  2. Under Conversations, select Send an SMS message to a phone number
  3. Configure the fields:
FieldRequiredDescription
Phone numberYesThe phone number to send the SMS to. Can be a static number or dynamic content from a previous step.
MessageYesThe text message content.
tip

Use Add dynamic content to pass a phone number from a webhook payload or previous step, and to personalize the message.

Outputs​

This action produces no outputs available to downstream steps.