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System automations

System automations are pre-built workflows provided by Vendasta. They handle common platform tasks automatically — no setup required. You can enable or disable them, but you cannot edit them directly.

How system automations work​

  • Enabled by default — new partner accounts have all system automations turned on. You only need to take action if you want to disable one.
  • Read-only workflows — click a system automation's name to view its trigger and steps, but you cannot modify them.
  • Duplicate to customize — if you need a version you can edit, duplicate the system automation. The copy becomes a regular automation in My automations that you fully control.
  • Scoped to your account — enabling or disabling a system automation only affects your partner account or the specific account group you're managing.

Manage system automations​

  1. In Partner Center, go to Automations.
  2. Select the System automations tab.
  3. Each system automation is displayed as a card showing its name and description.
  4. Use the toggle on each card to enable or disable it.

Enable a system automation​

Flip the toggle to on. The automation starts processing trigger events immediately.

Disable a system automation​

  1. Flip the toggle to off.
  2. A confirmation dialog appears: "Turn off [automation name]?"
  3. Click Turn off to confirm, or Cancel to keep it enabled.

Once disabled, the automation stops processing new trigger events. Any runs already in progress will complete.

Duplicating a system automation​

If a system automation does most of what you need but requires changes, duplicate it:

  1. Click the system automation's name to open its workflow view.
  2. From the More actions menu, select Duplicate.
  3. The copy appears in My automations as a regular automation you can edit, rename, and configure.
  4. Optionally disable the original system automation if you only want your customized version running.