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A contact is removed from a list

A contact is removed from a list starts a workflow the moment a contact leaves a specified CRM list. Use this trigger to react when contacts exit a segment — for example, to update their record, notify a team member, or move them into a different workflow.

You configure the trigger to watch one specific list, so removals from other lists will not start the automation.

Trigger scope

This trigger operates at the contact scope. Contact, company, and account actions are available downstream.

How it works​

  1. You select the target list when configuring the trigger — only removals from that list will fire the automation.
  2. A contact is removed from the list, either manually, by another automation, or through a bulk action.
  3. The automation evaluates any trigger conditions you've configured before proceeding.
  4. The workflow starts with the contact, their associated company, and the account in context.

Available data​

All standard contact, company, and account fields are available downstream via Add dynamic content. This includes fields such as contact name, email, phone, lifecycle stage, company name, and account tags.

info

This trigger fires at the moment of removal. If you need to capture why a contact was removed, add a Condition step or use trigger conditions to filter by the contact's current field values.