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Log activity and hotness rating

Log activity and hotness rating logs a business activity on the account and raises its hotness rating. The hotness rating only increases — if the new level is lower than the current one, the rating stays unchanged. This action is available on account-scoped triggers.

How it works​

  1. The automation reaches the step with an account in scope
  2. The step logs the activity you configured on the account
  3. If the specified hotness level is higher than the current rating, the rating is raised
  4. If the specified hotness level is lower, the current rating is kept (hotness never decreases)
  5. The automation continues to the next step

Set up the action​

  1. Open the automation builder and add a new step
  2. Under Sales, select Log activity and hotness rating
  3. Configure the activity details and hotness level

Outputs​

This action produces no outputs available to downstream steps.

Tips​

  • Hotness ratings can only go up — this prevents accidental downgrades. To reset a hotness rating, you need to do it manually outside of automations.