Assign a sales team
Assign a sales team picks a random member from the sales team you select and assigns them as the salesperson on the account. This gives you round-robin-style distribution without manual routing. This action is available on account-scoped triggers.
How it works
- The automation reaches the Assign a sales team step with an account in scope
- The step reads the selected sales team and the reassignment preference
- A random member of that team is chosen
- That person is assigned as the salesperson on the account
- The automation continues to the next step
Set up the action
- Open the automation builder and add a new step
- Under Sales, select Assign a sales team
- Configure the fields:
| Field | Required | Description |
|---|---|---|
| Sales team | Yes | The team to draw from. One member will be randomly selected and assigned to the account. |
| Should reassign | No | When enabled, replaces the account's current salesperson. When disabled (default), accounts that already have a salesperson are skipped. |
Outputs
This action produces no outputs available to downstream steps.
Tips
- Accounts with an existing salesperson are skipped by default — enable Should reassign only if you intentionally want to overwrite the current assignment.
- The assignment is random, not sequential — if you need strict round-robin ordering, track assignments externally.
Related resources
- Actions overview — Browse all available actions
- Assign a salesperson — Assign a specific person instead of a random team member
- Unassign salespeople — Remove all salesperson assignments from an account
- Logic & flow control — If/else branches, delays, and jump steps
- Creating and configuring automations — Build and configure workflows