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Notify all account users

Notify all account users sends an in-app and email notification to every user on the account. You don't need to select individual recipients — the platform resolves account membership at runtime. This action is available on account-scoped triggers.

How it works​

  1. The automation reaches the Notify all account users step with an account in scope
  2. The platform resolves all users currently associated with the account
  3. Each user receives both an in-app notification and an email with the content you configured
  4. The automation continues to the next step

Set up the action​

  1. Open the automation builder and add a new step
  2. Under Notifications, select Notify all account users
  3. Configure the fields:
FieldRequiredDescription
In-app messageYesThe text displayed in the in-app notification.
In-app linkYesThe URL the notification links to when clicked in-app.
Email subjectYesThe subject line of the email notification.
Email messageYesThe body of the email notification. Supports rich text formatting.
Email button textYesThe label on the email's call-to-action button.
Email linkYesThe URL the email button links to.
tip

Use Add dynamic content in any text or link field to insert values from a previous step. You can use {{business_id}} in link fields as a placeholder that resolves to the account's ID at runtime.

Outputs​

This action produces no outputs available to downstream steps.

Tips​

  • Membership is resolved at runtime — if users are added or removed between when the automation starts and when this step runs, the notification reflects the current membership, not the membership at trigger time.