User shows interest
The User shows interest trigger starts an automation whenever a user views a package in Business App. Use this trigger to follow up with interested prospects immediately — without waiting for them to reach out.
This trigger operates at the account scope, so account and package data are available to downstream steps.
Trigger scope
This trigger operates at the account scope. Account fields and package details are available downstream.
How it works
- A user views a package listing in Business App.
- The interest event fires and the account is brought into scope.
- Package and account data become available as dynamic content.
- Downstream steps execute using that context.
Available data
| Output | Description |
|---|---|
| Package name | The name of the package the user viewed |
| User name | First and last name of the user who viewed the package |
| User email | Email address of the user |
| Account name | The account associated with the user |
| Viewed at | Timestamp of the view event |