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48 docs tagged with "crm"

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Add a note to the company

Learn how to use the Add a note to the company action to log a note on a company record in an automation.

Add a note to the contact

Learn how to use the Add a note to the contact action to log a note on a contact record in an automation.

Assign company owner

Learn how to use the Assign a company owner / salesperson action to set a team member as the owner of a CRM company record in an automation.

Assign contact owner

Learn how to use the Assign a contact owner / salesperson action to set a team member as the owner of a CRM contact record in an automation.

Close opportunity

Learn how to use the Close opportunity action to close a specific opportunity on an account.

Create a company

Learn how to use the Create a company action to create a new company record in your CRM.

Create a contact

Learn how to use the Create a contact action to create a new contact record in your CRM.

Create a custom object

Learn how to use the Create a custom object action to create a new custom object record in your CRM.

Create a sales opportunity

Learn how to use the Create a sales opportunity action to create a CRM opportunity on an account with pipeline, stage, and custom field configuration.

CRM custom objects

Create custom CRM modules to track industry-specific data like equipment, properties, or vehicles alongside your contacts and companies. Supports bulk import, automations, smart lists, and API.

CRM file upload

Upload files to CRM and see auto-generated summaries to improve discoverability.

CRM in Business App overview

Guide to the Business App CRM - contacts, opportunities, sales pipelines, forms, and tasks for managing customer relationships and closing deals.

Field layouts

Group, reorder, and hide CRM fields to control how contact, company, opportunity, and custom object records are laid out

Find company

Learn how to use the Find company action to search for an existing CRM company by field criteria and bring it into scope for downstream steps.

Find contact

Learn how to use the Find contact action to search for an existing CRM contact by field criteria and bring it into scope for downstream steps.

Find custom object

Learn how to use the Find custom object action to search for an existing custom object record by field criteria and bring it into scope for downstream steps.

Get an opportunity

Learn how to use the Get an opportunity action to retrieve an opportunity and bring it into scope for downstream steps.

Get company from contact

Learn how to use the Get company from contact action to retrieve the company linked to the contact in scope.

Get contact from company

Learn how to use the Get contact from company action to retrieve a contact linked to the company in scope.

Get open opportunities

Learn how to use the Get open opportunities action to retrieve all open opportunities on an account.

Get the associated company

Learn how to use the Get the associated company action to bring a company record into scope from an account-scoped trigger.

Groups and Service Menus

Learn how to organize your event types into Groups and Service Menus to give prospects a single link where they can choose the right meeting or service.

Meeting Details page

Review recorded meetings with AI-generated summaries, insights, participants, and transcripts in the CRM.

Query opportunities

Learn how to use the Query opportunities action to search for opportunities based on filter criteria.

Reopen opportunity

Learn how to use the Reopen opportunity action to return a previously closed opportunity to an active pipeline stage.

Set account lifecycle stage

Learn how to use the Set account lifecycle stage action to change an account's lifecycle stage to Lead, Prospect, or Customer.

SMS communication consent

Why SMS campaign messages aren't delivered, what the consent states mean, and how to update SMS consent for a contact.

Update company

Learn how to use the Update company action to update fields on an existing CRM company record.

Update contact

Learn how to use the Update contact action to update fields on an existing CRM contact record.

Update custom object

Learn how to use the Update custom object action to update fields on a custom object record in your CRM.

Update opportunity stage

Learn how to use the Update opportunity stage action to move an opportunity to a different pipeline stage.

Zapier Integration

Complete guide to Vendasta's Zapier integration, including setup, automation triggers, and frequently asked questions.