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Log a call activity to the contact

Log a call activity to the contact records a call on the contact's activity timeline. Use it to automatically log calls from integrations, webhooks, or other automation steps. This action is available on contact-scoped triggers.

How it works​

  1. The automation reaches the step with a contact in scope
  2. The step creates a call activity record with the details you configured
  3. The call appears on the contact's activity timeline
  4. The automation continues to the next step

Set up the action​

  1. Open the automation builder and add a new step
  2. Under Advanced, select Log a call activity to the contact
  3. Configure the call details as prompted
tip

Use Add dynamic content to populate call details from a previous step — for example, pull call duration or notes from a webhook payload.

Outputs​

This action produces no outputs available to downstream steps.