13 docs tagged with "conversations"

Set up your clients with centralized customer messaging across email, social media, SMS, and AI web chat.

Complete guide to Conversations in Partner Center - your centralized communication hub for messaging clients, vendors, and team members with AI-powered assistance.

Learn how to use the Make outbound call with an employee action to place an AI phone call to a contact.

Learn how to use the Send a Conversations message action to send a message to the account's Conversations inbox.

Learn how to use the Send a coupon action to send a coupon or discount code to an account or contact.

Learn how to use the Send a public system message action to send a system message visible to everyone on the account.

Learn how to use the Send a review request action to prompt a contact to leave a review on a connected platform.

Learn how to use the Send a WhatsApp message action to send an approved WhatsApp template message to a contact.

Learn how to use the Send an SMS message to a phone number action to send a text to any phone number.

Learn how to use the Send an SMS message via Conversations action to text a contact through your Conversations inbox.

Start an automation when a message is sent or received on an account in Conversations.

Start an automation when an AI communication summary is generated for a contact.

Start an automation when Web Chat captures a new lead from a website visitor.