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Manage Posts in Multi-Location Social

Managing multi-location posts​

The Manage Posts feature lets you view and manage all social posts including drafts, scheduled, published, and failed across every location in your multi-location group.
You can easily track, edit, or remove posts from one centralized dashboard, without switching between individual locations.

Why is managing multi-location posts important?​

This feature simplifies social media management for multi-location businesses by allowing you to:

  • Monitor post status across all locations in one view
  • Identify and troubleshoot failed posts with detailed error messages
  • Edit content, media, or publishing details before a post goes live
  • Remove posts consistently across all locations from one place

What’s included in the 'manage posts' feature?​

  • A unified post list showing all posts by status (Drafts, Scheduled, Published, Failed)
  • Location visibility for each post across the group
  • Clickable social networks to navigate to an individual location’s view
  • Error messages for posts that fail to publish, with location-level details
  • Edit and delete functionality for drafts, scheduled, and published posts

How to use managed posts​

  1. Go to Multi-Location → Social → Manage Posts. Manage Posts Overview
  2. Choose a tab to view posts by status: Drafts, Scheduled, Published, or Failed.
    Manage Posts - Drafts Scheduled Published Failed
  3. Click on a post to view details and available actions. Manage Posts - edit

Viewing posts across all locations​

  • You can see where a post exists (draft, scheduled, published) across all linked locations.
  • Clicking on a social network icon will take you directly to that network view for the selected location.
  • For failed posts, you’ll see the exact location where the post failed and the related error message.

Editing posts​

You can edit drafts and scheduled posts to update the following:

  • Post content
  • Media
  • Date and time
  • Selected locations
  • Social networks

To edit a post:

  1. Click the post you want to update.
  2. Select Edit.
  3. Make your changes and save the post.

Manage Posts - Edit Posts composer

info

Edits made at the multi-location level are reflected across all connected single-location posts.

Deleting posts​

You can delete drafts, scheduled, and published posts directly from the multi-location view.

To delete a post:

  1. Click the post you want to remove.
  2. Select Delete.
  3. Confirm the deletion.

Manage Posts - Delete Posts

When a post is deleted at the multi-location level, it is also removed from all connected single-location accounts.

warning

Published Instagram posts will not be deleted from single-location accounts even if removed at the multi-location level.

Frequently asked questions​

Can I edit published posts?

No. Only drafts and scheduled posts can be edited.

Can I see which locations a post has been published to?

Yes. The All Locations view shows where each post is drafted, scheduled, or published.

Can I click through to view a location’s social network?

Yes. Click on the social network icon to navigate directly to that location’s page.

Can I fix failed posts?

Yes. You can view the specific error message for each failed post and edit or reattempt publishing.

Can I delete published posts?

Yes, but deleted Instagram posts will remain at the single-location level.

Can I change the date and time of a scheduled post?

Yes. You can update the schedule details in the Edit view for scheduled posts.

Do changes at the single-location level affect the multi-location post?

No. Updates made at a single location do not reflect in the multi-location view.

Can I view media associated with posts?

Yes. You can preview attached images or videos in the post details view.

What happens when I delete a draft?

The draft is removed from the multi-location group and all associated single-location accounts.

Are failed posts automatically retried?

No. You’ll need to manually edit and reschedule the failed post.