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Learn What's Included With Your Vendasta Plan

Vendasta's AI receptionist tools help agencies boost engagement, reduce missed opportunities, and deliver instant responses to website visitors and callers. The features available to you depend on your subscription plan.

Starter Plan – AI Chat Receptionist Included​

The Starter plan includes the AI Chat Receptionist, an AI-powered website chat solution designed to respond instantly and capture leads 24/7.

Features Included​

  • Automated website chat responses
  • Instant answers to common questions
  • Lead capture (name, email, phone, and inquiry details)
  • Support for appointment requests
  • 24/7 website engagement
  • Basic lead qualification before forwarding
note

The Starter plan does not include AI Voice Receptionist or social channel integrations (Facebook, Instagram, WhatsApp).

Professional Plan and Above – AI Chat + AI Voice Receptionist​

Starting from the Professional plan, partners unlock both the AI Chat Receptionist and the AI Voice Receptionist.

AI Chat Receptionist​

All features included in the Starter plan.

AI Voice Receptionist​

An AI-powered phone-answering system ideal for agencies with higher call volumes or after-hours needs.

Features Included​

  • Answers inbound customer calls
  • Provides business details and information
  • Routes calls or creates call-back requests
  • Captures caller messages and contact details
  • Reduces missed calls, especially during evenings/weekends
  • Works alongside AI Chat to provide comprehensive customer coverage
  • Choose from four voice provider families (OpenAI GPT Realtime (Aug. 2025) Recommended, Deepgram Aura-2, ElevenLabs Flash v2.5 and Deepgram Aura-1), each offering multiple voices to match the business's preferred tone, language and style

Feature Comparison Table​

Plan LevelAI Chat ReceptionistAI Voice Receptionist
Starter✔ Included✘ Not available
Professional✔ Included✔ Included
Premium✔ Included✔ Included
Enterprise✔ Included✔ Included