Which AI Receptionist features are included in my plan?
The Starter plan includes the AI Chat Receptionist. The Professional plan and above, including Premium and Enterprise, include both the AI Chat Receptionist and the AI Voice Receptionist. The AI receptionists respond instantly to website visitors and callers, so fewer leads are missed.
Starter plan: AI Chat Receptionist included
The Starter plan includes the AI Chat Receptionist, an AI-powered website chat solution designed to respond instantly and capture leads 24/7.
Features included
- Automated website chat responses
- Instant answers to common questions
- Lead capture (name, email, phone, and inquiry details)
- Support for appointment requests
- 24/7 website engagement
- Basic lead qualification before forwarding
The Starter plan does not include AI Voice Receptionist or social channel integrations (Facebook, Instagram, WhatsApp).
Professional plan and above: AI Chat + AI Voice Receptionist
Starting from the Professional plan, partners get both the AI Chat Receptionist and the AI Voice Receptionist.
AI Chat Receptionist
All features included in the Starter plan.
AI Voice Receptionist
An AI-powered phone-answering system ideal for agencies with higher call volumes or after-hours needs.
Features included
- Answers inbound customer calls
- Provides business details and information
- Routes calls or creates call-back requests
- Captures caller messages and contact details
- Reduces missed calls, especially during evenings/weekends
- Works alongside AI Chat to provide comprehensive customer coverage
- Choose from four voice provider families (OpenAI GPT Realtime (Recommended), Deepgram Aura-2, ElevenLabs Flash v2.5 and Deepgram Aura-1), each offering multiple voices to match the business's preferred tone, language and style
Feature comparison table
| Plan Level | AI Chat Receptionist | AI Voice Receptionist |
|---|---|---|
| Starter | ✔ Included | ✘ Not available |
| Professional | ✔ Included | ✔ Included |
| Premium | ✔ Included | ✔ Included |
| Enterprise | ✔ Included | ✔ Included |
Frequently asked questions
Does the Starter plan include the AI Voice Receptionist?
No. The Starter plan includes only the AI Chat Receptionist. The AI Voice Receptionist starts at the Professional plan.
Does the Starter plan include Facebook, Instagram, or WhatsApp?
No. The Starter plan doesn't include social channel integrations for Facebook, Instagram, or WhatsApp.
Which voices can the AI Voice Receptionist use?
Choose from four voice provider families: OpenAI GPT Realtime (recommended), Deepgram Aura-2, ElevenLabs Flash v2.5, and Deepgram Aura-1. Each offers multiple voices for different tones, languages, and styles.