Default Billing Settings
Default billing automation applies your chosen billing settings to every new account you create. You set collection method and timing once; new accounts get those settings automatically. Existing accounts are unchanged.
What it is
Billing automation creates and sends invoices or charges saved payment methods for recurring subscriptions. Default settings in Administration → Default Billing Settings apply to all new accounts so you don’t configure billing for each account manually.
Why it matters
- Less manual work – New accounts get your preferred billing method and schedule automatically
- Consistency – Same billing practices across new customers
- Flexibility – Override any account’s billing under Accounts → Manage Accounts → account → Products
What you can configure
- Collection method – Automatic charging (saved card) or invoice generation (manual payment)
- Collection timing – Which day(s) of the month to bill
- Per market – Different defaults per market if you use multiple markets
Defaults apply only to accounts created after you save. Existing accounts keep their current settings.
How to configure default billing
- Go to Partner Center → Administration → Default Billing Settings
- Select a Market if you use multiple markets
- Turn the toggle On (default is Off)
- Set Collection method (how you collect: auto charge vs invoice) and Collect on (day or days)
- Review the summary and click Save
New accounts will get these settings in their Billing configuration automatically.
Default billing settings do not change existing accounts. Only accounts created after you save will use these defaults.
Override for a single account
You can change billing for any account at any time:
- Go to Partner Center → Accounts → Manage Accounts
- Open the account
- Open the Products section and adjust Billing settings for that account
For more on per-account billing, see Subscription management.
Market-specific defaults
With multiple markets, set different default billing automation per market (e.g. different collection days or methods). Use the market selector on the Default Billing Settings page.
Product pricing requirement
For automation to bill correctly:
- Retail prices must be set for each product
- Subscription settings must be correct for recurring products
To automatically bill based on active products, you must set retail prices for each product. Without pricing, the automation cannot calculate amounts.
Frequently asked questions
Do default billing settings affect existing accounts?
No. They apply only to accounts created after you save. Existing accounts keep their current billing settings.
Can I change billing for one account after applying defaults?
Yes. Go to Accounts → Manage Accounts → account → Products and change that account’s billing settings.
Do I need to set product prices for automation to work?
Yes. Set retail prices for each product so automatic billing can calculate amounts.
Can I have different defaults per market?
Yes. Select each market on the Default Billing Settings page and save different collection method and timing per market.
What collection methods are available?
You can use automatic credit card charging, invoice generation for manual payment, or different approaches per market or account.
Can I turn off default billing automation later?
Yes. Go to Default Billing Settings, set the toggle to Off, and save. New accounts will no longer get defaults; existing accounts are unchanged.
My customers are receiving unexpected invoice emails — how do I stop this?
This happens when billing automation is enabled and set to email invoices to customers. To stop invoice emails from being sent:
- Go to Partner Center → Administration → Default Billing Settings and check whether billing automation is turned On
- If it is On, also check the Account Level Setting for the affected account — account-level settings override the default
- Change the collection method to Don't bill, just track revenue to stop invoices from being sent to customers
Account-level settings can be found under Partner Center → Accounts → Manage Accounts → select the account → Products → Billing Settings.