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Commerce

Commerce in Administration lets you set up payment processing, default billing automation, order settings, and tax rates. These apply across your platform so new accounts get consistent billing, tax, and order behavior.

What you can do​

  • Set up Vendasta Payments – Create new payment accounts or connect existing Stripe Standard accounts; support for cards, ACH, and PADs in multiple countries
  • Configure default billing – Choose automatic charging or invoice generation for all new accounts; settings apply only to accounts created after you save
  • Manage order settings – Configure order workflows, fulfillment, and order management
  • Edit tax rates – Change tax rates and manage exemptions; rates apply by customer postal code

How it works​

  • Payment processing – Vendasta Payments (or connected Stripe) handles processing; 0.75% platform fee when connecting Stripe. Available in USA, Canada, New Zealand, Australia, UK, Czech Republic (and more with sales support).
  • Billing automation – Defaults apply to new accounts only; you can override per account under Accounts → Manage Accounts → account → Products.
  • Tax – Tax applies automatically when customer addresses include postal codes; used on invoices, line items, cart, and sales orders.

Articles in this section​

  • Vendasta Payments – New account creation, Stripe connection, verification, banking, payment methods, and regional support
  • Default Billing Settings – Default collection method and timing for new accounts; market-specific defaults
  • Order Settings – Order workflows, fulfillment, and order management
  • Tax Management – Tax rates, exemptions, and address-based tax calculation

Get started​

  1. Payment processing – Go to Partner Center → Administration → Vendasta Payments. Create a new account or connect Stripe; complete verification and banking.
  2. Default billing – Go to Administration → Default Billing Settings. Choose collection method (auto charge vs invoice) and timing; apply to markets if needed.
  3. Tax – Go to Administration → Tax Rates. Edit rates (kebab menu); ensure customer addresses have postal codes so tax applies.
tip

Vendasta Payments is not available on Free or Trial tiers (fraud prevention). Complete billing contact details at Administration → My Billing; missing address can block activation in supported regions.

Error handling and troubleshooting​

  • Payment: "Unsupported in Your Area" – Complete billing contact and address (with postal code) at Administration → My Billing.
  • Payment: No setup option – Account may be Free/Trial, in an unsupported region, or restricted.
  • Billing defaults not applying – Defaults affect only accounts created after you save; existing accounts keep current settings.
  • No tax applied – Customer account must have a full address with postal code.
  • Incorrect tax – Check tax rate setup and that the address matches the intended jurisdiction.
warning

Missing billing address information can prevent Vendasta Payments activation. Complete all billing contact details before setup.