Vendasta Services Resource Overview
Vendasta Services Resource Overview
This article provides an overview of Vendasta's teams and resources, which will be helpful when working with Vendasta Services, the company's in-house fulfillment vendor.
Contacts
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Vendasta Services (for partners & clients): For questions about products, fulfillment, or active projects.
- Email: marketingservices@yourdigitalagents.com
- Phone: 1-866-378-8031 (Monday - Friday, 8:00 AM - 5:00 PM CST)
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Vendasta Sales (for partners only): For sales-related inquiries, like subscriptions, product recommendations, or discussing opportunities.
- To find your assigned representative, look in the bottom left corner of the page in Partner Center.
- For agencies with the "Customer Success" team:
- Email: customersuccess@vendasta.com
- Office Hours: Monday - Friday, meetings can be booked through the booking link available in bottom left corner of Partner Center by clicking on Talk to Sales > Book.
-
Onboarding Specialist: To get in touch with your assigned specialist.
- Email: onboarding@vendasta.com
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Support on Demand (for partners only): For questions about the Vendasta platform, including Partner Center, Business App, and Social Marketing.
- Email: support@vendasta.com
- Submit a ticket: Contact support through Partner Center or via email
Vendasta Services Resources Per Product Line
General Inquiries
- Phone: For all inquiries regarding projects managed by the Marketing Services team or to speak with a specific agent, contact 1-866-378-8031. This line is exclusively for partners with active Marketing Services products and is monitored Monday through Friday from 8:00 AM to 5:00 PM CST.
- Presale Questions: Reach out to marketingservices@yourdigitalagents.com and CC your Vendasta Sales Representative for coordinated assistance.
- Examples of Services:
- Expectation Brochures: https://examples.yourdigitalagents.com/expectation-brochures/
- Social Posts and Websites: https://examples.yourdigitalagents.com/
Websites
- Request a Website Quote: https://pre-sale-website-request.marketingservices.dev/
- Website Frameworks: https://frameworks.yourdigitalagents.com/
- Website Content & Creation Form: https://websitecreationform.yourdigitalagents.com/e-commerce-csv-help/ (to be filled out by the client before the onboard call)
Digital Ads
- Request a Digital Ads Proposal: https://digital-ads-proposal.websitepro.hosting/
Social
- Social Content & Creation Form: https://socialcontentquestionnaire.yourdigitalagents.com/ (to be filled out by the client before the onboard call)