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Demonstrate proof of performance with the Executive Report

The Executive Report is your secret weapon for engaging with your clients, continually proving your value, and retaining them for longer. In this course, you will explore the Executive Report and learn about the key features.

Learning Goals

You'll learn the key features of the Executive Report, how to curate your client's experience, the 7 report sections, and how new data enters the report automatically.


📊Executive Report and Business App

The Executive Report shows immediate and incremental improvements—therefore ongoing value—over time. It is an automatically generated proof-of-performance report emailed weekly or monthly to your clients—making you the hero!

It shows changes over time from data sources that have been connected, including:

  • Google Business Profile
  • SEO
  • Reviews
  • Listings accuracy
  • Website analytics
  • Advertising
  • Social media activity
  • Vendor apps activated on the account

You can also provide project updates about work being done via Task Manager.

Snapshot Connection

We recommend the Become a Snapshot Ninja course to understand the powerful connection between the Snapshot and the Executive Report.


Key Features of the Executive Report

The Executive Report assembles metrics from products throughout the Vendasta platform, making it your client's single source of truth for the state of their online presence.

FeatureWhat It Means
More products and KPIsAdvanced reporting from Reviews, Listings, Social, Website, SEO, and Advertising. Most active apps push data to the report
Short-term and long-term trendsCompare week-over-week or month-over-month. Use long-term trends to contextualize—e.g., "Fewer visits from Google Maps this week, but traffic has more than tripled in 6 months"
Automated emails with highlightsDelivered at the beginning of every week, month, or both. No sign-in required. Mobile-responsive
Immediate value on day oneAfter running a Snapshot or authenticating GBP, useful data appears in Business App within 5 minutes
White-labelFully white-labeled with your logo and branding in both email and Business App

⚙️Curate Your Client's Executive Report Experience

Keep your clients informed

Partner Center → Administration → Customize → Business App Settings → Executive Report

Customize how often you'd like to notify your clients (weekly or monthly) and what types of activities you'd like to notify them about.

Two ways to deliver

  1. Set a weekly or monthly schedule — Report sent via email to your clients
  2. Enable the Executive Report tab — Clients can view the report at any time in Business App

Enable the tab

Partner Center → Administration → Customize Business App → Settings

Under Tab Settings, check Display Executive Report tab. This allows clients to view the Executive Report at any time in Business App → Executive Report. Click Apply Changes.

Enable Executive Report emails

Partner Center → Administration → Customize → Business App Settings

Under Executive Report, select Business App from the Report Type dropdown. Select Weekly or Monthly from the Default Frequency dropdown. Click Apply Changes.

By sending email notifications, you prompt clients to visit and engage with Business App. They'll understand where they're performing well and where to improve—and can take action, such as upgrading to a paid product or service.


📋The 7 Sections of the Executive Report
  1. The Marketing Funnel
  2. Google Business Profile Insights
  3. Listings
  4. Reputation Management
  5. Website
  6. Social Marketing
  7. Advertising

📥How Do I Get New Data Into the Report?

New data appears automatically when supporting products are activated on an account and some time has passed for data ingestion. The time needed varies by product.

We support custom data integrations via API. If you have a database you'd like to connect to the Executive Report, work with your Account Manager for a custom integration via our Marketplace APIs.

Resource Center

See the Vendasta Resource Center for a full list of products that push information to the Executive Report.

💬
In Practice

You enable the Executive Report tab and set monthly emails. A client has Listings, Reputation, and Social active. Within days, data flows in. The report shows listing accuracy up 15%, reviews up 8, social engagement up. You send the monthly email. They open it on their phone, see the progress, and ask about adding SEO. Proof of performance drives the upsell.


Key Resources

CustomizePath
Administration → Customize → Business App Settings
7 SectionsContent
Funnel, GBP, Listings, Reputation, Website, Social, Ads
Apply ChangesTip
Always click to save settings.

Knowledge Check

Knowledge Check

Test your understanding with 5 random questions from a pool of 5.


The Executive Report is your secret weapon. Explore the Snapshot Ninja course to understand the full Snapshot-to-Executive-Report connection. Congratulations 🎉