Featured Packages – Business App Onboarding
Intro
Featured Packages let you surface specific packages to clients during onboarding in the Business App. This creates a direct path to purchasing without requiring clients to browse the Store.
What is Featured Packages?
Featured Packages is a configuration option within Customize Business App that allows you to select and display specific packages when a client signs up and does not yet have anything active.
You can choose which packages appear and tailor them by market.
Why is Featured Packages important?
Featured Packages reduce friction during onboarding by:
- Guiding clients to relevant packages immediately
- Avoiding the need to search the Store
- Presenting a focused upgrade path when no active products exist
What you can do with Featured Packages
With Featured Packages, you can:
- Select packages you have already created
- Assign packages by individual market
- Preview how packages appear in the Business App
- Edit and customize selected packages
- Direct clients to purchase from a single upgrade page
How to set up Featured Packages
- In Partner Center, go to Accounts.
- Select Manage Business App.
- Click Customize Business App.
- Scroll to Add Your Clients.
- Choose a market.
- Scroll to Featured Packages.
- Select the packages you want to feature.
- Preview the experience to confirm how it will appear in the Business App.
How market selection works
You can configure Featured Packages per market. This allows different packages to appear depending on the selected market during setup.
What clients see in Business App
When a client signs up and has no active products:
- The homepage displays a message prompting them to unlock their full potential
- An Upgrade now option appears
- Selecting the upgrade takes them to a page showing the featured packages
- Clients can review and purchase packages directly from that page
Use Featured Packages to guide clients to a small number of relevant options instead of sending them to the full Store.
FAQs
Where do I configure Featured Packages?
You configure Featured Packages under Customize Business App → Add Your Clients.
Can I use any package I have created?
Yes. You can select from any packages you have already set up.
Do Featured Packages replace the Store?
No. Featured Packages provide a directed option during onboarding but do not remove access to the Store.
Can Featured Packages be different by market?
Yes. You can select Featured Packages based on individual markets.