3 docs tagged with "capabilities"

Learn how AI capabilities work as specialized skills that enable AI employees to handle specific business tasks and automate customer interactions.

Tools enable AI Employees to interact with external systems, retrieve real-time information, and automate workflows across different platforms. Learn how Tools work, their components, and when to build custom Tools to extend your AI's capabilities.

Overview of AI Employees — configure AI Workforce, capabilities, tools, and channels to automate conversations, capture leads, and handle customer interactions.