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Beauty salon: Keep every chair booked

The Beauty salon blueprint configures a client account to answer booking requests even with hands in foils or after closing, save every client's color formula, and invite first-time clients to book a second visit. It is built for salons that take color appointments, want to track client preferences, and need to keep chairs booked.

Watch how the Beauty salon blueprint handles booking requests, color consultations, and client rebooking.

Who it's for​

Beauty salons and hair studios that offer color services, track client preferences, and want to keep appointments full.

What it solves​

When a first-time client asks for a cut and color, the call or chat gets answered immediately. The system asks about color history, sensitivities, and preferred times, then says the team will confirm. It never claims a booking on its own. Every client is added to the CRM, every color formula is saved as a record, and first-time clients are nudged to book again.

What's included​

The Beauty salon blueprint includes:

  • AI receptionist: answers calls and web chats day and night. Gathers color history, sensitivities, and preferred times for the team to confirm. The client is added to the CRM as a contact.
  • Pipelines: New Client Journey for first-time clients, Bridal Journey, and Win-Back.
  • CRM custom objects: Color Formulas (each color formula saved as a record with codes and processing notes), Service Records, and Memberships.
  • Automations: Post-visit rebook prompt, Post-visit review request (timed to the service and skips visits with a complaint), Bridal inquiry follow-up, and Membership renewal reminder. Automations arrive as drafts for the client to turn on.
  • Campaigns and email templates: welcome series, seasonal promotions, win-backs for clients who have gone quiet, and bridal countdown sequences.
  • Smart Lists: lapsed clients, color clients due for a rebook, new clients with no second booking, and VIP clients.

Required products​

Your client account needs these products turned on before the blueprint can be applied:

  • Campaigns Pro
  • Reputation Management (Premium)
  • CRM AI
  • Conversations AI – Embedded, or another Inbox product with AI

Add and apply the blueprint​

To use this Blueprint Template, find Beauty salon: Keep every chair booked in the Blueprint Templates tab at Partner Center → Blueprints, then add it to your blueprints and apply it to a client account. Make sure the required products are turned on first.

For step-by-step instructions, see Create a blueprint and Apply a blueprint.

Automations arrive as drafts so the client can turn on the ones they want live. Campaigns are also delivered as drafts and editable templates.